About Company
Are you passionate about automotive parts and thrive in a dynamic, customer-focused environment? career.imfdirectgov offers an exceptional opportunity for a dedicated Vehicle Parts Advisor to excel. We pride ourselves on fostering a collaborative atmosphere where expertise is valued and professional development is actively encouraged. Join a team committed to excellence, providing vital support to our service operations and ensuring our customers receive top-tier service and genuine components. This is more than just a job; it’s a chance to build a rewarding career within a supportive and forward-thinking organisation.
Job Description
We are seeking a highly motivated and experienced Vehicle Parts Advisor to join our bustling team in Streatham, London. As a key member of our service department, you will play a crucial role in ensuring the smooth and efficient supply of parts to our workshop technicians and external customers. Your expertise will directly impact our operational efficiency and customer satisfaction, making this a pivotal position within our company. You will be responsible for managing inventory, processing orders, advising on parts solutions, and maintaining excellent relationships with suppliers and clients. This role demands meticulous attention to detail, strong organisational skills, and a genuine passion for the automotive industry. If you are a proactive problem-solver with a proven track record in parts management and a commitment to delivering outstanding service, we encourage you to apply and become an integral part of career.imfdirectgov’s success story.
Key Responsibilities
- Identify and source vehicle parts accurately using electronic catalogues and other systems.
- Process parts orders efficiently for workshop technicians and external customers.
- Manage parts inventory, including ordering, receiving, stocking, and conducting regular stock checks.
- Handle parts returns and warranty claims in accordance with company procedures.
- Maintain strong relationships with parts suppliers to ensure timely and cost-effective procurement.
- Provide expert advice and technical information to customers and colleagues regarding parts specifications and alternatives.
- Assist with pricing, invoicing, and maintaining accurate records of parts transactions.
- Ensure the parts department is kept clean, organised, and compliant with health and safety standards.
- Contribute to achieving departmental sales targets and customer service metrics.
Required Skills
- Minimum 2 years of experience as a Vehicle Parts Advisor or in a similar automotive parts role.
- In-depth knowledge of automotive parts and systems for various vehicle makes and models.
- Proficiency in using electronic parts catalogues and inventory management software.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong organisational skills and attention to detail.
- Ability to work effectively in a fast-paced and demanding environment.
- A full, valid UK driving licence.
Preferred Qualifications
- NVQ Level 2 or 3 in Automotive Parts or a related discipline.
- Experience with Kerridge, CDK Global, or similar dealer management systems.
- Prior experience working with specific luxury or performance automotive brands.
- A demonstrable passion for the automotive industry and continuous learning.
Perks & Benefits
- Competitive annual salary with performance-based incentives.
- Generous holiday allowance.
- Company pension scheme.
- Opportunities for continuous professional development and training.
- Employee discount on parts and services.
- A supportive and collaborative team environment.
- Modern workshop facilities.
How to Apply
To seize this exciting opportunity and advance your career with career.imfdirectgov, please click on the application link below to submit your CV and a covering letter. We look forward to reviewing your application.
