About Company
Ready to lead and inspire in a dynamic hospitality setting? We are career.imfdirectgov, a forward-thinking entity now expanding into exceptional dining experiences, with our newest venture poised to become a cornerstone of Carmarthen’s vibrant culinary scene. Our focus is on delivering outstanding customer service, cultivating a supportive team environment, and fostering continuous professional development. For a Restaurant Assistant Manager, this means an unparalleled opportunity to shape guest experiences, mentor staff, and drive operational excellence within a brand committed to quality and innovation.
Job Description
Are you a seasoned hospitality professional with a passion for exceptional service and a knack for inspiring teams? career.imfdirectgov is seeking a dedicated and dynamic Restaurant Assistant Manager to play a pivotal role in the launch and ongoing success of our exciting new restaurant in the heart of Carmarthen. This isn’t just a job; it’s an opportunity to grow with a brand that values its people and is committed to culinary excellence and outstanding guest experiences.
As our Restaurant Assistant Manager, you will be integral to all facets of daily operations, working closely with the Restaurant Manager to uphold our high standards of food quality, service efficiency, and customer satisfaction. You’ll be on the front lines, ensuring every guest leaves with a memorable experience, while simultaneously nurturing a positive and productive environment for our team. We’re looking for someone who can seamlessly transition from hands-on service to strategic planning, someone who is proactive in problem-solving and adept at motivating staff during busy periods. Your leadership will be crucial in maintaining operational flow, managing inventory, ensuring compliance with health and safety regulations, and contributing to the overall financial performance of the restaurant. If you thrive in a fast-paced environment, possess strong communication skills, and are eager to contribute your expertise to a growing establishment, we want to hear from you. This role offers significant scope for professional development and the chance to leave a lasting mark on our new venture in Carmarthen.
Key Responsibilities
- Assist the Restaurant Manager in overseeing daily restaurant operations, ensuring smooth and efficient service.
- Lead, train, and supervise front-of-house and back-of-house staff, fostering a positive and productive team environment.
- Ensure exceptional customer service by addressing guest concerns, resolving issues, and maintaining high service standards.
- Manage inventory, including ordering, stock rotation, and waste control, to optimize cost efficiency.
- Oversee cash handling procedures, till reconciliation, and daily financial reporting.
- Ensure strict adherence to food safety, hygiene, and health & safety regulations at all times.
- Support with staff scheduling, performance reviews, and new employee onboarding.
- Contribute to marketing initiatives and promotional activities to attract and retain customers.
- Maintain the restaurant's aesthetic appeal, cleanliness, and operational readiness.
- Assist in developing and implementing operational policies and procedures to enhance efficiency and guest satisfaction.
Required Skills
- Proven leadership and team management abilities in a restaurant or hospitality setting.
- Excellent communication and interpersonal skills, capable of interacting with staff and guests effectively.
- Strong problem-solving and decision-making capabilities under pressure.
- Solid understanding of restaurant operations, including front-of-house and back-of-house functions.
- Proficiency in inventory management and basic financial reporting.
- Demonstrable commitment to high standards of customer service.
- Knowledge of food safety and hygiene regulations (e.g., HACCP).
- Ability to work flexible hours, including evenings, weekends, and holidays.
Preferred Qualifications
- NVQ Level 3 or higher in Hospitality Management or a related field.
- Current Food Hygiene Certificate Level 2 or 3.
- Experience with point-of-sale (POS) systems and restaurant management software.
- Proven track record of improving operational efficiency or customer satisfaction scores.
- First Aid certification.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and career advancement within a growing organization.
- Generous employee discount on food and beverages.
- Complimentary staff meals during shifts.
- Pension scheme contribution.
- Paid holiday allowance.
- A supportive and dynamic working environment.
- Comprehensive training programs.
How to Apply
If you are a driven individual looking to advance your career in a vibrant restaurant environment, we encourage you to apply today. Please click on the application link below to submit your CV and a cover letter outlining your experience and why you are the perfect fit for this role. We look forward to reviewing your application!
