About Company
Championing clear vision and exceptional patient care is at the heart of career.imfdirectgov. We firmly believe that an Optical Assistant is the pulse of our clinic, guaranteeing seamless daily operations and cultivating a welcoming atmosphere for everyone who walks through our doors. Join a dedicated team committed to making a tangible difference in people’s lives through high-quality optical services. We foster a supportive environment where your skills are truly valued, and your professional growth is actively encouraged. This is where your passion for patient service and the intricate world of optics can profoundly shine, helping our community members experience the world with greater clarity, one precise fitting at a time.
Job Description
Are you passionate about helping people see clearly and providing outstanding customer service? career.imfdirectgov is actively seeking a highly motivated and detail-oriented Full-Time Optical Assistant to join our thriving practice in Lineville, Alabama. This isn’t just a job; it’s an opportunity to become an integral part of a team dedicated to enhancing lives through superior eye care. As an Optical Assistant, you will be the welcoming face of our clinic, guiding patients through their optical journey from initial greeting to frame selection and fitting.
Your role will encompass a diverse range of responsibilities, requiring both technical aptitude and exceptional interpersonal skills. You’ll assist Optometrists with pre-testing procedures, maintain accurate patient records, and educate patients on lens options and proper eyewear care. We pride ourselves on creating a friendly, professional, and efficient environment, and your contribution will be crucial to maintaining these high standards. If you are eager to learn, possess a strong work ethic, and genuinely enjoy interacting with people, we encourage you to apply. This position offers comprehensive training and a chance to develop a rewarding career in the optical field. Join us and become a vital link in delivering unparalleled vision care to our valued community members. We’re looking for someone who thrives on direct patient interaction, possesses a keen eye for detail, and is committed to fostering a positive and supportive atmosphere for both patients and colleagues. Your proactive approach and ability to anticipate needs will be highly valued as you contribute to our mission of providing exceptional optical services.
Key Responsibilities
- Greet patients warmly, manage appointments, and handle patient registration and insurance verification.
- Conduct preliminary diagnostic tests, including auto-refraction, visual field screenings, and tonometry, before the Optometrist's examination.
- Assist patients with frame selection, discussing style, fit, and material options.
- Educate patients on various lens types (e.g., progressives, anti-glare coatings) and their benefits.
- Perform frame adjustments and minor repairs to ensure optimal fit and comfort for patients.
- Process patient orders for eyeglasses and contact lenses, ensuring accuracy and timely delivery.
- Maintain organized and accurate patient records, both digital and physical.
- Clean and maintain optical equipment and display areas, ensuring a presentable environment.
- Manage inventory of frames, lenses, and contact lenses, assisting with ordering and stocking.
- Provide instructions to patients on contact lens insertion, removal, and care.
- Handle financial transactions, including collecting payments and explaining billing statements.
- Collaborate effectively with Optometrists and other staff members to ensure seamless patient flow and care.
Required Skills
- High School Diploma or GED
- Minimum 6 months of experience in a customer service or retail environment
- Exceptional interpersonal and communication skills
- Strong attention to detail and organizational abilities
- Proficiency in basic computer applications and ability to learn new software quickly
- Ability to work effectively in a fast-paced team environment
- A passion for helping people and providing excellent service
Preferred Qualifications
- Previous experience in an optical, medical, or dental office setting
- Knowledge of optical terminology and products
- Experience with electronic health records (EHR) systems
- Certification as an Ophthalmic Assistant or Optometric Technician (COA, CPOA)
Perks & Benefits
- Competitive hourly wage with opportunities for growth
- Comprehensive health, dental, and vision insurance
- Paid time off and holiday pay
- 401(k) retirement plan with company match
- Employee discount on eyewear and optical services
- Ongoing training and professional development opportunities
- A supportive and collaborative team environment
How to Apply
Ready to bring your passion for patient care and clear vision to our team? Click the ‘Application Link’ below to submit your resume and cover letter directly. We look forward to reviewing your application and exploring how you can contribute to our mission of exceptional eye care in Lineville.
