About Company
Are you a highly organised Medical Secretary seeking a vibrant, supportive environment to excel? career.imfdirectgov offers a unique opportunity for skilled administrative professionals to thrive within a forward-thinking healthcare-focused entity. We champion precision, patient-centred service, and a culture of continuous development. Here, your exceptional organisational skills and dedication directly contribute to seamless operations and optimal patient care. Join a team where your expertise is valued, and your growth is encouraged in the dynamic heart of Glasgow.
Job Description
We are seeking an exceptionally organised, proactive, and compassionate Medical Secretary to join our dedicated team in the bustling Merchant City area of Glasgow. This full-time role is pivotal to the efficient functioning of our medical practice, requiring a professional who can expertly manage a diverse range of administrative tasks while maintaining the highest levels of confidentiality and patient care. As the first point of contact for many patients and external stakeholders, your professionalism, empathy, and attention to detail will be paramount. You will be responsible for providing comprehensive secretarial support to our medical professionals, ensuring that all correspondence, appointments, and records are meticulously managed. This position offers a fantastic opportunity for an experienced Medical Secretary to make a significant impact within a supportive and fast-paced environment. Your ability to prioritise tasks, manage complex schedules, and communicate effectively will be crucial. We value a strong work ethic, a commitment to accuracy, and a genuine desire to contribute to a positive healthcare experience for all our patients. If you thrive in an environment where no two days are the same and you’re passionate about delivering outstanding administrative support in a medical setting, we encourage you to apply. This role is more than just administration; it’s about being an integral part of a team dedicated to making a difference.
Key Responsibilities
- Manage and maintain complex diaries and appointment schedules for medical professionals.
- Type medical letters, reports, referrals, and other correspondence with meticulous accuracy.
- Handle all incoming and outgoing mail, emails, and phone calls, exercising discretion and excellent communication skills.
- Maintain electronic and physical patient records, ensuring data protection and confidentiality protocols are strictly adhered to.
- Process patient referrals, ensuring timely and accurate submission to relevant departments or external providers.
- Liaise with patients, healthcare providers, and external organisations professionally and courteously.
- Prepare and organise medical documents for clinics, meetings, and conferences.
- Order and manage office supplies, ensuring adequate stock levels.
- Assist with general administrative duties to ensure the smooth running of the practice.
- Adhere to all relevant healthcare regulations, policies, and procedures.
Required Skills
- Proven experience as a Medical Secretary or similar administrative role in a healthcare setting.
- Proficiency in medical terminology.
- Excellent typing speed and accuracy (minimum 60 wpm).
- Strong organisational and time management skills, with the ability to prioritise effectively.
- Exceptional communication skills, both written and verbal, with a professional and empathetic approach.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Thorough understanding of patient confidentiality and data protection (GDPR).
- Ability to work independently and as part of a team.
- High level of attention to detail and accuracy.
Preferred Qualifications
- NVQ Level 3 in Business and Administration or equivalent qualification.
- Experience with specific medical practice management software (e.g., EMIS Web, Vision, Adastra).
- Knowledge of NHS administrative procedures.
- First Aid certification.
Perks & Benefits
- Competitive salary package.
- Generous holiday allowance.
- Pension scheme.
- Opportunities for professional development and training.
- Supportive and collaborative team environment.
- Convenient city centre location with excellent transport links.
- Employee assistance program.
How to Apply
Ready to bring your expertise to a vital role within our team? We invite passionate and experienced Medical Secretaries to apply. Please click on the application link below to submit your detailed CV and a cover letter outlining your suitability for this position. We look forward to reviewing your application and potentially welcoming you to career.imfdirectgov.
