About Company
Are you eager to launch your career in a supportive healthcare setting? career.imfdirectgov offers a dynamic environment where a Junior Medical Office Assistant can truly thrive. We pride ourselves on fostering professional growth, embracing innovation, and delivering exceptional patient care. Joining our team means becoming part of a community dedicated to making a tangible difference in the lives of those we serve. We believe in nurturing talent, providing hands-on experience, and offering pathways for advancement. Discover a workplace where your contributions are valued, your skills are honed, and your passion for service is celebrated every day.
Job Description
We are actively seeking a highly motivated and enthusiastic Junior Medical Office Assistant to join our dedicated team in Minnow Lake, Sudbury. This is an incredible opportunity for someone looking to kickstart their career in the healthcare sector, providing essential administrative and patient support services in a bustling medical office environment. At career.imfdirectgov, we value compassion, efficiency, and a proactive approach to patient care and office management. You will be at the forefront of our operations, ensuring a smooth and welcoming experience for all patients while supporting our medical professionals with critical organizational tasks.
This role is perfect for a recent graduate of a Medical Office Administration program or an individual with limited experience eager to learn and grow within a professional setting. We are committed to providing comprehensive training and mentorship to help you develop a robust skill set, from managing patient records to coordinating appointments and handling inquiries. You’ll play a vital role in maintaining the flow of the clinic, upholding confidentiality, and contributing to a positive team atmosphere. If you possess excellent communication skills, a meticulous eye for detail, and a genuine desire to help others, we encourage you to apply and become a foundational member of our patient-centered practice. Your day-to-day will be dynamic, challenging, and incredibly rewarding, offering a direct impact on patient satisfaction and overall clinic efficiency. We believe in empowering our staff with the tools and knowledge necessary to excel, making career.imfdirectgov an ideal place to cultivate your professional journey.
Key Responsibilities
- Greet patients warmly, manage check-ins and check-outs, and update patient demographic information.
- Schedule and confirm appointments, manage cancellations, and rebook appointments efficiently.
- Answer incoming calls, respond to inquiries, and direct calls to appropriate personnel.
- Prepare and maintain patient charts, ensuring accuracy and confidentiality of all medical records.
- Process patient payments, issue receipts, and manage billing inquiries.
- Handle incoming and outgoing mail, faxes, and electronic communications.
- Maintain the cleanliness and organization of the reception area and waiting room.
- Assist with inventory management of office supplies and medical forms.
- Liaise with pharmacies, laboratories, and other medical offices as required.
- Provide administrative support to physicians and other healthcare professionals.
- Adhere strictly to all privacy regulations, including PHIPA and HIPAA.
- Assist with special projects and other duties as assigned to support clinic operations.
Required Skills
- High school diploma or equivalent.
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities.
- Proficiency in basic computer applications (MS Office Suite).
- Ability to work effectively in a fast-paced environment.
- Demonstrated empathy and a patient-first approach.
- Attention to detail and accuracy in record-keeping.
- Ability to maintain strict confidentiality of patient information.
Preferred Qualifications
- Completion of a Medical Office Administration program or equivalent post-secondary education.
- Familiarity with medical terminology.
- Experience with electronic medical records (EMR) systems.
- Previous administrative experience in a healthcare setting (internships included).
Perks & Benefits
- Comprehensive health, dental, and vision benefits.
- Paid time off and statutory holidays.
- Opportunities for professional development and continuing education.
- Supportive and collaborative team environment.
- Modern office facilities in a convenient location.
- Employee wellness programs.
- Growth opportunities within the organization.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume and cover letter highlight your relevant experience and explain why you are a great fit for our team.
