About Company
Are you ready to lead a critical function in a fast-paced environment? career.imfdirectgov is a dynamic and expanding logistics and supply chain enterprise, deeply committed to efficiency, precision, and fostering a supportive team culture. We empower our employees to excel, offering opportunities for professional growth and skill development. For a Head Order Picker, this means not just managing inventory flow, but driving operational excellence and contributing directly to our seamless service delivery. Join a team where your leadership makes a tangible impact every day in optimizing our operational heartbeat. We value meticulous attention to detail and a proactive approach.
Job Description
career.imfdirectgov is seeking an experienced and highly motivated Head Order Picker to join our dedicated team in Chinatown, Ottawa. This pivotal full-time role is essential to our daily operations, ensuring the accurate, efficient, and timely fulfillment of customer orders. As a Head Order Picker, you will be responsible for overseeing a team of order pickers, optimizing workflow, and maintaining the highest standards of inventory accuracy and warehouse organization. You will be instrumental in the training and development of team members, implementing best practices, and ensuring strict adherence to safety protocols. We are looking for a natural leader with a keen eye for detail, a proactive problem-solver, and someone committed to driving continuous improvement in our warehousing processes. If you thrive in a dynamic environment, possess strong organizational skills, and are ready to take charge of a vital operational function, this is your opportunity to make a significant impact within a growing company that values precision and efficiency.
Key Responsibilities
- Lead and supervise a team of order pickers, ensuring productivity and adherence to company standards.
- Oversee the accurate and timely picking, packing, and staging of customer orders for dispatch.
- Implement and maintain efficient inventory management practices, including cycle counting and stock rotation.
- Ensure all warehouse equipment (e.g., pallet jacks) is operated safely and maintained properly.
- Train new team members on picking procedures, safety regulations, and equipment operation.
- Monitor and report on key performance indicators (KPIs) related to order fulfillment and accuracy.
- Collaborate with warehouse management to optimize workflow and resolve operational issues.
- Maintain a clean, organized, and safe working environment in compliance with health and safety regulations.
- Conduct regular quality checks on picked orders to minimize errors and ensure customer satisfaction.
Required Skills
- Proven experience (3+ years) in a lead order picker or supervisory role within a warehouse or logistics setting.
- Strong leadership, team management, and communication skills.
- Excellent organizational and time management abilities.
- Proficiency in using warehouse management systems (WMS) and scanning equipment.
- Ability to safely operate material handling equipment (e.g., pallet jacks, electric ride-on jacks).
- Exceptional attention to detail and accuracy.
- Strong problem-solving and analytical skills.
- Physical stamina and ability to lift heavy objects (up to 50 lbs) and stand for extended periods.
Preferred Qualifications
- High School Diploma or equivalent; post-secondary education in logistics or supply chain management is an asset.
- Certification in forklift operation or other relevant material handling equipment.
- Experience with lean warehouse principles and continuous improvement methodologies.
- Valid First Aid and safety certifications.
Perks & Benefits
- Competitive hourly wage with opportunities for overtime.
- Comprehensive health, dental, and vision insurance benefits.
- Paid time off and holiday pay.
- Opportunities for career advancement and professional development.
- A supportive and collaborative team environment.
- Employee recognition programs.
- Modern, well-maintained warehouse facilities.
How to Apply
Ready to lead our picking operations? We invite dedicated and experienced professionals to apply. Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and exploring how your skills can contribute to career.imfdirectgov’s success.
