About Company
Driving global connectivity through intelligent logistics, career.imfdirectgov is a forward-thinking entity committed to optimizing international trade. For a Freight Forwarder, this translates into an environment where your strategic insights and operational expertise directly shape the efficient movement of goods worldwide. We champion precision, innovation, and unwavering client satisfaction, fostering a dynamic culture ideal for night shift professionals who thrive on impactful work and meticulous coordination. Join a team where your ability to navigate complex global supply chains is not just valued, but essential to our shared success.
Job Description
Join career.imfdirectgov as a dedicated Freight Forwarder for our essential night shift operations in Grandin, St. Albert. This immediate hiring opportunity is for a professional eager to thrive in a fast-paced, critical role at the heart of global logistics. As a Freight Forwarder, you will be instrumental in coordinating the seamless movement of goods across international borders, ensuring timely and cost-effective delivery for our diverse clientele. This isn’t just a job; it’s a chance to be the linchpin in complex supply chains, tackling challenges proactively and contributing directly to our reputation for excellence.
Working the night shift means you’ll play a crucial role in our 24/7 global coverage, handling urgent shipments, managing late-stage customs clearances, and ensuring that our morning operations start with a clear, well-prepared slate. You’ll navigate intricate international regulations, optimize shipping routes, and expertly manage all necessary documentation – from bills of lading and air waybills to customs declarations and certificates of origin. Your precision and meticulous attention to detail will be paramount in preventing delays, ensuring regulatory compliance, and mitigating potential risks associated with international trade.
At career.imfdirectgov, we value strategic thinkers who can anticipate issues before they arise and troubleshoot effectively under pressure. You’ll be the primary point of contact during your shift for carriers, overseas agents, and clients, providing real-time shipment updates, addressing inquiries, and skillfully resolving any operational hiccups that may occur. This role demands exceptional communication skills, a proactive approach to problem-solving, and an unwavering commitment to customer satisfaction, even when faced with unexpected challenges. We provide a supportive environment where your expertise is recognized, and your professional growth is encouraged through continuous learning and exposure to diverse global trade scenarios. If you are passionate about logistics, possess an unwavering commitment to efficiency and accuracy, and are ready to take on a pivotal night shift position that directly impacts global commerce, we invite you to apply and become a vital part of our global forwarding success story.
Key Responsibilities
- Manage and coordinate international freight movements (air, ocean, road) during the night shift.
- Prepare, process, and manage all necessary shipping documentation, including bills of lading, airway bills, customs entries, and manifests.
- Ensure compliance with international shipping regulations, customs laws, and company policies.
- Communicate effectively with carriers, overseas agents, customs brokers, and clients to provide updates and resolve issues.
- Track and trace shipments, providing proactive updates and problem resolution for any delays or deviations.
- Negotiate rates with carriers and optimize shipping routes to ensure cost-effectiveness and efficiency.
- Handle customer inquiries and complaints promptly and professionally, maintaining high service standards.
- Maintain accurate records and databases of all freight activities.
- Collaborate with internal teams to ensure seamless handover of operations for subsequent shifts.
- Identify and implement process improvements to enhance operational efficiency and service quality.
Required Skills
- Minimum 3 years of experience in freight forwarding or international logistics.
- Proficiency in customs regulations and international trade compliance.
- Strong knowledge of various modes of transportation (air, ocean, road).
- Excellent communication and interpersonal skills.
- Proven problem-solving abilities and decision-making under pressure.
- Detail-oriented with strong organizational and time management skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and logistics software.
- Ability to work independently and as part of a team during night hours.
Preferred Qualifications
- Post-secondary education in Logistics, Supply Chain Management, or a related field.
- CIFFA or equivalent industry certification.
- Experience with specific freight forwarding software (e.g., CargoWise One, Magaya).
- Fluency in additional languages relevant to international trade.
- Previous experience working night shifts in a logistics environment.
Perks & Benefits
- Competitive salary with night shift premium.
- Comprehensive health, dental, and vision benefits.
- Paid time off and holiday pay.
- Opportunities for professional development and career advancement.
- Dynamic and supportive work environment.
- Employee assistance program.
- On-site parking.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience in freight forwarding, particularly with night shift operations.
