About Company
Ensuring critical infrastructure operates securely is the mission at career.imfdirectgov. We are a steadfast organisation committed to public safety and operational excellence, deploying cutting-edge surveillance technology to safeguard our assets and communities. For a dedicated CCTV Operator, this means a role at the heart of our operations, where vigilance and keen observation directly contribute to a safer environment. We pride ourselves on a structured yet supportive work culture, perfect for professionals who thrive on responsibility and precision, offering a stable and impactful career path.
Job Description
Are you an exceptionally vigilant individual with a sharp eye for detail, ready to embrace the critical responsibility of night-time security? career.imfdirectgov invites a dedicated CCTV Operator to join our dynamic team in Rochester, Kent, safeguarding our premises and ensuring operational continuity during the crucial overnight hours. This isn’t just a job; it’s a vital role at the frontline of security, where your unwavering focus and swift, accurate responses make a tangible difference.
Working as part of our essential night shift, you will be the eyes and ears of our security operation. Your primary duty will involve continuous, proactive monitoring of complex CCTV systems, observing multiple screens simultaneously to detect any unusual activities, security breaches, or potential threats. The ability to remain alert and composed throughout the night is paramount, as you will be responsible for identifying and reacting to incidents as they unfold, often in low-light or challenging conditions.
Beyond mere observation, this role demands meticulous record-keeping, comprehensive incident reporting, and effective communication with on-site security personnel and emergency services when required. You will be trained on our state-of-the-art surveillance equipment, ensuring you are proficient in its operation and able to extract crucial footage for investigations. Your contribution directly supports public safety initiatives and protects valuable assets, requiring a high degree of integrity and discretion. If you possess a calm demeanor, excellent observational skills, and a commitment to maintaining security standards even when others are asleep, we encourage you to apply and become an indispensable part of our night security team.
Key Responsibilities
- Proactively monitor CCTV screens and other surveillance equipment for security breaches, suspicious activities, or potential threats.
- Operate and manage sophisticated CCTV systems, including pan, tilt, and zoom functions, and recording devices.
- Identify and escalate incidents immediately to relevant security personnel, management, or emergency services following established protocols.
- Maintain accurate and detailed logs of all incidents, observations, and actions taken during the shift.
- Produce clear, concise, and timely incident reports, ensuring all critical information is captured.
- Review recorded footage for investigations, providing evidential material when required.
- Communicate effectively and professionally with colleagues, security teams, and external agencies.
- Adhere strictly to data protection guidelines and company policies regarding privacy and confidentiality.
- Conduct regular equipment checks to ensure all CCTV systems are fully operational and report any faults.
- Participate in ongoing training and development to stay updated with security best practices and technology.
Required Skills
- Proven experience in a CCTV operating or security monitoring role (minimum 1 year)
- Excellent observational skills and attention to detail
- Ability to remain alert and focused during night shifts for extended periods
- Strong verbal and written communication skills for reporting and liaison
- Proficiency in using CCTV software and general IT applications
- Ability to react calmly and effectively under pressure
- A high degree of integrity and discretion regarding sensitive information
- Flexibility to work varied night shift patterns, including weekends and holidays
Preferred Qualifications
- SIA CCTV Public Space Surveillance Licence (or equivalent)
- First Aid at Work certification
- Experience with advanced access control systems
- Previous experience in a critical infrastructure or public sector environment
Perks & Benefits
- Competitive salary with night shift allowance
- Comprehensive health and wellness benefits package
- Pension scheme contribution
- Generous annual leave allowance
- Opportunities for professional development and training
- Secure and stable working environment
- Free on-site parking
How to Apply
To apply for this critical Night Shift CCTV Operator position, please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. Encourage applicants to click on the link below to apply for the job.
