About Company
Are you ready to kickstart a career making a real difference? career.imfdirectgov empowers individuals like you to find their vital place within the National Health Service. We believe in connecting passionate talent with opportunities that matter, fostering growth and professional development in a sector fundamental to community health. Join us, and become part of a supportive network dedicated to public service, where your administrative skills will directly enhance patient experiences and operational efficiency. Your journey into healthcare excellence begins here.
Job Description
career.imfdirectgov is thrilled to partner with the NHS to bring you an exceptional opportunity as an Entry Level NHS Administrative Assistant in the vibrant community of Cheadle Hulme, Manchester. This full-time position is perfect for individuals eager to begin a rewarding career within the healthcare sector, offering a supportive environment designed for learning and professional growth. As an integral part of our administrative team, you will play a crucial role in ensuring the smooth and efficient operation of vital NHS services. You’ll be the backbone of our daily operations, providing essential support that directly contributes to patient care and the well-being of our community. This isn’t just a job; it’s a chance to immerse yourself in a dynamic public service environment, gaining invaluable experience and developing core administrative competencies that are highly transferable and sought after.
We understand that you might be new to the professional world or the healthcare sector. That’s precisely why this entry-level role is structured with comprehensive training and continuous mentorship. You’ll work alongside experienced professionals who are passionate about the NHS and dedicated to guiding you through every step of your career journey. You’ll learn the intricacies of NHS systems, patient confidentiality protocols, and how to effectively manage administrative tasks in a fast-paced environment. Your contribution will directly support medical staff, improve patient flow, and ensure that our services remain accessible and effective. If you are a proactive, organised, and compassionate individual with a strong desire to make a tangible impact, we encourage you to apply. This role offers not just a starting point but a clear pathway for progression within one of the UK’s most cherished institutions. Join us in Cheadle Hulme and embark on a fulfilling career where your work truly matters.
Key Responsibilities
- Manage incoming and outgoing communications, including phone calls, emails, and postal correspondence, directing inquiries appropriately.
- Perform accurate data entry and maintain electronic and physical patient records, ensuring strict adherence to confidentiality guidelines.
- Schedule appointments, meetings, and clinics, managing diaries and sending out confirmations and reminders.
- Assist with the preparation of documents, reports, and presentations using various office software.
- Order and maintain office supplies, ensuring adequate stock levels for smooth operations.
- Provide general administrative support to clinical and non-clinical staff as required, facilitating their daily tasks.
- Adhere to all NHS policies, procedures, and health and safety regulations.
- Assist with the onboarding process for new staff members, including preparing induction packs and setting up workstations.
- Participate in team meetings, contributing to discussions and taking accurate minutes when necessary.
- Act as a first point of contact for visitors and patients, providing a welcoming and helpful presence.
Required Skills
- Excellent verbal and written communication skills.
- Strong organisational abilities and attention to detail.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite: Word, Excel, Outlook).
- Ability to work effectively both independently and as part of a team.
- A positive attitude and a proactive approach to learning new tasks.
- Demonstrated empathy and a commitment to patient care and service quality.
- Ability to maintain strict confidentiality and handle sensitive information with discretion.
Preferred Qualifications
- GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above.
- Previous experience in an office or customer service environment (voluntary or paid).
- Familiarity with basic office equipment (e.g., printers, scanners).
- A genuine interest in working within the healthcare sector and public service.
- Basic knowledge of medical terminology (though not essential, training will be provided).
Perks & Benefits
- Competitive salary package with annual increments.
- Generous NHS Pension Scheme.
- 27 days annual leave plus bank holidays, increasing with service.
- Comprehensive induction and ongoing professional development opportunities.
- Access to exclusive NHS staff discounts and wellbeing programs.
- A supportive and collaborative team environment.
- Clear pathways for career progression within the NHS.
- The chance to make a tangible difference in people's lives every day.
How to Apply
Ready to launch your career in public service? We encourage all eligible candidates to click on the application link below to submit their CV and a compelling cover letter outlining their suitability for this entry-level role. Please highlight your enthusiasm for working within the NHS and any relevant transferable skills. We look forward to receiving your application!
