About Company
Driving critical public services forward, career.imfdirectgov is a dedicated government-affiliated entity committed to optimizing community health and administrative efficiency. We partner with healthcare providers to streamline patient services and ensure seamless operational support. Our mission focuses on fostering environments where vital roles, like that of a Patient Registrar, can thrive, directly contributing to citizen well-being and integrated public health initiatives. We believe in empowering our teams with the resources and stability needed to make a tangible difference in the lives of those we serve, making us an ideal choice for compassionate professionals.
Job Description
Are you a meticulous, empathetic, and organized professional looking to make an immediate impact in a vital healthcare setting? career.imfdirectgov is actively seeking a dedicated Full-Time Patient Registrar for an immediate hire in Harrison, Arkansas. This isn’t just a job; it’s an opportunity to be the welcoming face and the initial point of contact for patients accessing critical medical services. In this essential role, you will be instrumental in ensuring a smooth and efficient patient registration process, setting the tone for their entire experience. We are looking for someone who can navigate administrative tasks with precision, maintain confidentiality with the utmost integrity, and provide compassionate support to patients during potentially stressful times. Your ability to accurately collect and process patient information, verify insurance details, and explain procedures will directly contribute to the operational excellence of our partner healthcare facilities and, most importantly, to positive patient outcomes. Join a team where your administrative expertise directly supports community health and makes a meaningful difference every single day.
Key Responsibilities
- Greet and welcome patients with a friendly and professional demeanor upon their arrival.
- Accurately collect, verify, and update patient demographic and insurance information.
- Process patient registrations, admissions, transfers, and discharges efficiently.
- Explain hospital policies, procedures, and consent forms clearly to patients and their families.
- Verify insurance eligibility and benefits, and collect co-payments or deductibles as required.
- Maintain strict patient confidentiality in accordance with HIPAA regulations.
- Answer incoming calls and direct them appropriately, providing accurate information.
- Collaborate effectively with clinical staff, billing departments, and other administrative teams.
- Schedule and confirm patient appointments as needed, ensuring optimal calendar management.
- Resolve patient inquiries and concerns promptly and courteously, escalating issues when necessary.
- Prepare daily reports and reconcile cash receipts.
- Ensure all necessary documentation is completed and filed correctly.
Required Skills
- High School Diploma or GED equivalent.
- Minimum of 1 year of experience in patient registration, medical front office, or customer service in a healthcare setting.
- Proficiency with medical terminology and healthcare administrative processes.
- Excellent interpersonal and communication skills, both written and verbal.
- Demonstrated ability to handle sensitive information with discretion and maintain confidentiality.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced and demanding environment.
- Proficient in using computer systems, including electronic health records (EHR) and Microsoft Office Suite.
Preferred Qualifications
- Associate's degree in healthcare administration, medical office management, or a related field.
- Experience with Epic or similar EHR systems.
- Certification in medical administrative assistant or related field.
- Bilingual proficiency (e.g., Spanish/English) is a plus.
- Knowledge of insurance verification and billing procedures.
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Medical, Dental, and Vision insurance options.
- Paid time off (PTO) and company-paid holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and growth within a dynamic organization.
- Supportive and collaborative work environment.
- Impactful role directly contributing to community health.
How to Apply
Eager to contribute your skills to a crucial role in Harrison, Arkansas? We encourage all qualified candidates to apply promptly. Please click on the application link below to submit your resume and cover letter directly. We look forward to reviewing your qualifications.
