About Company
Imagine a workplace where your administrative expertise directly contributes to patient well-being every day. At career.imfdirectgov, we pride ourselves on fostering a supportive and professional healthcare environment focused on delivering exceptional patient care. For a Medical Office Specialist, this means joining a team that values precision, compassion, and continuous improvement. We believe in empowering our staff with the tools and training necessary to excel, ensuring a rewarding career path within a dynamic medical setting. Your organizational skills will be pivotal in our commitment to operational excellence and positive patient experiences.
Job Description
We are seeking a highly organized, compassionate, and detail-oriented Medical Office Specialist to join our thriving healthcare team in Jacksonville, Arkansas. As a cornerstone of our daily operations, you will be the first point of contact for many of our patients, playing a crucial role in ensuring a smooth and positive experience from initial contact to follow-up. This full-time position requires an individual with a strong administrative background, excellent communication skills, and a solid understanding of medical office procedures. You will manage patient schedules, maintain accurate medical records, handle billing inquiries, and provide essential support to our medical staff. The ideal candidate will be proactive, capable of multi-tasking in a fast-paced environment, and dedicated to upholding the highest standards of patient confidentiality and service. If you are passionate about healthcare administration and eager to make a significant impact on a growing medical practice, we encourage you to apply and become a valued member of career.imfdirectgov.
Key Responsibilities
- Manage patient scheduling, appointments, and follow-ups efficiently using electronic health record (EHR) systems.
- Greet patients and visitors warmly, assist with check-in/check-out processes, and collect necessary patient information and co-pays.
- Maintain accurate and confidential patient medical records, ensuring all documentation is current and compliant with HIPAA regulations.
- Handle incoming and outgoing communications, including phone calls, emails, and faxes, addressing patient inquiries and coordinating with medical staff.
- Process patient billing, insurance verification, claims submissions, and manage accounts receivable, assisting patients with payment plans as needed.
- Prepare examination rooms, sterilize equipment, and assist healthcare providers with minor procedures as directed.
- Maintain office supplies inventory, coordinate equipment maintenance, and ensure the waiting area and front desk remain clean and organized.
- Collaborate with other team members to optimize workflow, solve problems, and contribute to a positive and productive work environment.
Required Skills
- Proficiency in Electronic Health Records (EHR) systems (e.g., Epic, Cerner, or similar)
- Strong understanding of medical terminology, billing, and coding procedures (CPT, ICD-10)
- Excellent verbal and written communication skills
- Exceptional organizational and time management abilities
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to maintain strict patient confidentiality (HIPAA compliance)
- Customer service orientation with a compassionate and professional demeanor
Preferred Qualifications
- Associate’s degree in Medical Office Administration or related field
- Certification as a Medical Administrative Assistant (CMAA) or Medical Office Specialist
- Experience with practice management software
Perks & Benefits
- Competitive salary and comprehensive health, dental, and vision insurance
- Paid time off (PTO) and paid holidays
- 401(k) retirement plan with company match
- Opportunities for professional development and continuing education
- Supportive and collaborative team environment
- Employee wellness programs
- Convenient on-site parking
How to Apply
To seize this exciting opportunity, please click on the application link below. We are eager to review your qualifications and learn how you can contribute to our team.
