About Company
Join career.imfdirectgov and become a vital part of our mission to connect communities. We are a dynamic organization dedicated to maintaining robust communication infrastructures across the region. For a Telecommunications Technician, this means working with cutting-edge technology, resolving complex challenges, and contributing directly to critical services. We foster an environment of continuous learning and support, where your expertise will be valued, and your career growth encouraged. At career.imfdirectgov, you’re not just maintaining systems; you’re enabling connections that power daily life. We believe in empowering our team members to excel.
Job Description
Are you an experienced Telecommunications Technician seeking a challenging and rewarding full-time role? career.imfdirectgov is actively seeking a skilled and dedicated professional to join our team in Munford, Alabama. In this pivotal position, you will be instrumental in the installation, maintenance, and repair of critical telecommunications infrastructure that supports our community’s essential services. This isn’t just about fixing wires; it’s about enabling connections that power daily life, from remote work and education to emergency services and entertainment.
As a Telecommunications Technician, you will be at the forefront of ensuring seamless connectivity across various platforms. Your daily responsibilities will span a wide array of tasks, from meticulously installing new lines and equipment, including fiber optic, coaxial, and copper cabling, to performing intricate diagnostic tests and troubleshooting complex network issues affecting voice, data, and video services. You will work hands-on with routers, switches, optical network terminals (ONTs), and customer premise equipment (CPE), ensuring optimal performance and reliability. This role demands a proactive individual with a keen eye for detail, exceptional problem-solving abilities, and an unwavering commitment to quality workmanship.
We value safety and efficiency above all else. You will be expected to adhere strictly to all safety protocols, company guidelines, and industry standards, ensuring that every project, whether routine maintenance or an urgent repair, is completed to the highest professional standards. Your expertise will not only involve the deep technical aspects but also require excellent communication and customer service skills as you interact directly with clients, diagnose their concerns, and provide clear, effective solutions on-site. You will serve as a vital ambassador for career.imfdirectgov, building trust and ensuring customer satisfaction.
This isn’t just a job; it’s an opportunity to contribute significantly to the digital backbone of Munford and surrounding areas. You’ll be part of a collaborative and supportive team, working in a dynamic field environment where no two days are exactly alike. From responding promptly to service outages and resolving critical infrastructure issues to implementing system upgrades and new technology deployments, your work will directly impact the lives of thousands. We offer a stimulating atmosphere where continuous learning and professional development are actively encouraged, allowing you to expand your skill set and advance your career in the ever-evolving telecommunications landscape. If you possess a strong technical aptitude, a profound passion for connectivity, and a desire to make a tangible difference within a community-focused organization, we strongly encourage you to apply and become an integral part of our forward-thinking team. Join us in connecting tomorrow, today.
Key Responsibilities
- Install, maintain, and repair telecommunications equipment and cabling (fiber optic, copper, coaxial).
- Perform diagnostic tests and troubleshoot network issues affecting voice, data, and video services.
- Configure and maintain routers, switches, ONTs, and other customer premise equipment (CPE).
- Interpret technical diagrams, schematics, and service orders to complete assignments accurately.
- Conduct preventative maintenance on telecommunications infrastructure to ensure reliability.
- Adhere strictly to all safety regulations, company policies, and industry standards.
- Document work performed, system changes, and customer interactions accurately.
- Provide exceptional customer service during field visits, explaining technical issues clearly.
- Collaborate effectively with team members and other departments to resolve complex problems.
- Respond to emergency service calls and outages promptly to restore services.
Required Skills
- Strong understanding of telecommunications principles (IP networking, Ethernet, fiber optics, copper wiring).
- Proficiency with various diagnostic tools and test equipment (e.g., OTDR, TDR, cable certifiers).
- Ability to read and interpret technical manuals, blueprints, and circuit diagrams.
- Excellent problem-solving and troubleshooting abilities for complex technical issues.
- Strong communication and interpersonal skills for client interaction and teamwork.
- Valid driver's license with a clean driving record.
- Physical ability to climb ladders, lift heavy equipment, work in confined spaces, and outdoors in various weather conditions.
- Basic computer literacy and familiarity with service management software.
Preferred Qualifications
- Associate's degree or technical certification in Telecommunications, Electronics, or a related field.
- 2+ years of hands-on experience in telecommunications installation and repair.
- OSHA 10 or OSHA 30 certification.
- Experience with specific vendor equipment (e.g., Cisco, Juniper, Adtran).
- Knowledge of local, state, and national electrical and telecommunications codes.
Perks & Benefits
- Competitive hourly wage and comprehensive benefits package.
- Health, dental, and vision insurance coverage.
- Paid time off (PTO) and company-observed holidays.
- Retirement savings plan with company matching contributions.
- Opportunities for continuous professional development and advanced training.
- Company vehicle, tools, and necessary equipment provided.
- Supportive and collaborative team work environment.
- Career growth potential within a vital community-focused organization.
How to Apply
Ready to elevate your career with career.imfdirectgov? We invite qualified candidates to submit their application by clicking the link below. Please ensure your resume highlights your relevant experience and skills as a Telecommunications Technician. We look forward to reviewing your application and potentially welcoming you to our dedicated team.
