About Company
Seeking a dynamic environment where your organisational skills truly shine? At career.imfdirectgov, we champion efficiency and collaborative success. We are a forward-thinking organisation deeply rooted in fostering strong client relationships and operational excellence, providing a robust platform where dedicated individuals make a tangible impact. A Sales Administrator joining our Cheadle team will discover a supportive culture, clear pathways for growth, and the vital opportunity to be the backbone of our sales operations, directly contributing to our continued market presence and client satisfaction. Your precision and proactive approach will be celebrated here.
Job Description
Are you a highly organised and detail-oriented professional with a passion for supporting sales operations? career.imfdirectgov is immediately seeking a dedicated Sales Administrator to join our bustling Cheadle team. This pivotal role involves providing comprehensive administrative support to our sales department, ensuring seamless processes from initial inquiry to post-sale follow-up. You will be the linchpin connecting our sales team, clients, and internal departments, playing a crucial role in maintaining high levels of customer satisfaction and operational efficiency.
Your day-to-day will be dynamic, requiring a proactive approach to manage a variety of tasks. From accurately processing sales orders and managing customer relationship management (CRM) systems to preparing vital sales reports and coordinating logistics, your contributions will directly impact our sales team’s success and our clients’ experience. We are looking for someone who thrives in a fast-paced environment, possesses exceptional communication skills, and has a meticulous eye for detail. If you are eager to contribute to a growing organisation and develop your career within a supportive and forward-thinking team, this is the perfect opportunity for you to make an immediate impact.
Key Responsibilities
- Process sales orders accurately and efficiently, ensuring all details are correctly captured and entered into the CRM system.
- Act as the first point of contact for sales inquiries, providing excellent customer service and directing queries to the appropriate sales team member when necessary.
- Maintain and update customer records and sales databases (CRM) to ensure data integrity and facilitate targeted communication.
- Prepare and distribute sales reports, presentations, and other relevant documents to support the sales team and management.
- Assist in the coordination of product deliveries, ensuring timely communication with logistics and customers.
- Manage invoicing processes, track payments, and resolve any discrepancies in collaboration with the finance department.
- Support the sales team with administrative tasks, including scheduling appointments, preparing meeting materials, and managing correspondence.
- Assist in the preparation of sales forecasts and budgets.
- Collaborate with marketing and other internal departments to ensure a cohesive approach to customer engagement and service delivery.
- Proactively identify and implement process improvements to enhance efficiency within the sales administration function.
Required Skills
- Proven experience as a Sales Administrator or in a similar administrative support role.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
- Exceptional organisational skills and the ability to manage multiple tasks simultaneously.
- Strong verbal and written communication skills with a professional and friendly demeanor.
- Meticulous attention to detail and accuracy in data entry and record-keeping.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent problem-solving abilities and a proactive approach to challenges.
Preferred Qualifications
- A relevant business administration qualification or degree.
- Experience within the financial or business services industry.
- Familiarity with sales reporting tools and analytical methods.
- Demonstrated ability to contribute to process improvement initiatives.
Perks & Benefits
- Competitive annual salary with performance-based reviews.
- Comprehensive health and wellness benefits package.
- Generous pension scheme contributions.
- Opportunities for professional development and career progression.
- Modern and collaborative office environment in Cheadle.
- Regular team-building events and social activities.
- 25 days annual leave plus public holidays.
- Employee assistance program for personal and professional support.
How to Apply
Ready to accelerate your career? We encourage all qualified candidates to submit their application by clicking the link below. Please ensure your CV and a cover letter detailing your experience and suitability for this role are attached, highlighting how your skills align with the responsibilities outlined.
