About Company
Imagine a workplace where your efforts directly empower individuals and families to achieve their homeownership dreams. At career.imfdirectgov, we pride ourselves on fostering a supportive and dynamic environment where Loan Officer Assistants can truly thrive. We believe in investing in our team, offering robust training and clear pathways for career progression. Join a dedicated group committed to transparent, ethical lending practices and making a tangible difference in the Ashford community. Your precision and client focus will be invaluable as you help streamline the loan process and contribute to our mission of financial empowerment. We’re building futures, one loan at a time.
Job Description
Are you an impeccably organized professional with a keen eye for detail and a passion for helping people navigate significant financial decisions? career.imfdirectgov is seeking a dedicated and proactive Loan Officer Assistant to join our thriving team in Ashford, Alabama. This full-time, on-site role offers a pivotal opportunity to support our Loan Officers in delivering exceptional service and ensuring a seamless loan application process for our valued clients. You’ll be at the heart of our operations, acting as a crucial link between borrowers, Loan Officers, and various stakeholders. We’re looking for someone who thrives in a fast-paced environment, can manage multiple priorities with grace, and is committed to upholding the highest standards of accuracy and client satisfaction. If you’re ready to contribute your administrative prowess and grow within the financial services industry, we invite you to become a key player in our mission to empower homeownership.
Key Responsibilities
- Assist Loan Officers in managing their pipeline, ensuring all required documentation is collected and organized efficiently.
- Communicate proactively with clients to obtain necessary financial documents, answer questions, and provide status updates throughout the loan process.
- Prepare loan application packages, pre-qualification letters, and disclosure forms with meticulous attention to detail and compliance.
- Coordinate appraisals, title searches, and other third-party services, monitoring progress to meet critical deadlines.
- Maintain accurate and up-to-date client information within our CRM and loan origination software.
- Schedule client meetings, follow up on outstanding items, and manage correspondence on behalf of the Loan Officer.
- Review loan files for completeness and accuracy, identifying and resolving discrepancies before submission to underwriting.
- Provide comprehensive administrative support to the Loan Officer, freeing them to focus on business development and client relationships.
- Ensure strict adherence to all local, state, and federal lending regulations and company policies.
Required Skills
- Exceptional organizational and time management abilities.
- Superior written and verbal communication skills, with a professional and empathetic approach.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and accuracy in data entry and document review.
- Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
- Excellent customer service skills and a client-first mentality.
- Adept at learning and utilizing new software and proprietary systems quickly.
Preferred Qualifications
- Associate’s degree in Business, Finance, or a related field.
- 1-2 years of experience in the mortgage, banking, or financial services industry.
- Familiarity with loan origination software (e.g., Calyx Point, Encompass) and CRM systems.
- Basic understanding of lending regulations (e.g., TRID, RESPA).
- NMLS registration or willingness to obtain, if required for specific support functions.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health, dental, and vision insurance.
- Paid time off (vacation, sick leave, holidays).
- 401(k) retirement plan with company match.
- Opportunities for professional development and career advancement.
- Supportive and collaborative team environment.
- Employee assistance programs.
How to Apply
Ready to make a meaningful impact? We encourage all qualified candidates to apply by clicking the link below. Please ensure your resume highlights relevant experience and qualifications for this role.
