About Company
career.imfdirectgov is a dynamic and forward-thinking organization committed to nurturing talent within the healthcare sector. We believe in empowering individuals with the skills and confidence to excel, particularly those starting their careers. Our Tsawwassen clinic offers a supportive, mentorship-rich environment where growth is not just encouraged, but actively cultivated. Join a team dedicated to exceptional patient care and professional development, providing a perfect launching pad for ambitious beginners eager to become leaders in optometry. We are excited to welcome fresh perspectives and help you shape your future.
Job Description
Are you passionate about patient care and looking to embark on a rewarding career path in optometry? career.imfdirectgov is thrilled to open its doors to an enthusiastic and dedicated individual for the role of Head Optometric Assistant, specifically designed for those beginning their professional journey. This isn’t just an entry-level position; it’s an unparalleled opportunity to grow into a leadership role within a supportive and innovative clinical environment right from day one.
As a ‘Beginner Friendly’ Head Optometric Assistant, you will undergo comprehensive training, learning the intricacies of our practice while steadily taking on more responsibility. You will be instrumental in ensuring the smooth operation of our clinic, contributing to an exceptional patient experience, and supporting our optometrists. We are looking for someone with an innate ability to connect with people, a keen eye for detail, and a proactive attitude towards learning. This role is ideal for an individual who demonstrates natural leadership qualities and is eager to develop these skills further within a professional healthcare setting.
Your journey with us will involve mastering front-desk operations, understanding optical dispensing fundamentals, and assisting patients through their eye care journey. We believe in investing in our team members, providing continuous education and mentorship to help you not only succeed in this role but also build a strong foundation for future career advancement within the optometric field. If you’re a quick learner, highly organized, and possess a genuine desire to make a difference in people’s lives through quality eye care, we encourage you to apply. This is your chance to step into a leadership-track position, even without prior experience, and become an indispensable part of our dedicated team in Tsawwassen.
Key Responsibilities
- Greet and welcome patients warmly, managing check-ins and check-outs efficiently.
- Schedule appointments, answer phone calls, and manage patient inquiries with professionalism.
- Assist patients with frame selection and lens options, learning the basics of optical dispensing.
- Prepare examination rooms and equipment for optometrist use, ensuring cleanliness and readiness.
- Conduct preliminary patient screenings and tests as trained, accurately recording results.
- Maintain organized patient records and manage confidential health information.
- Handle billing and insurance claims, understanding basic accounting practices.
- Support inventory management for frames, lenses, and contact lenses.
- Serve as a primary point of contact for patient feedback, resolving minor issues or escalating as needed.
- Actively participate in team meetings and training sessions to enhance skills and knowledge.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a patient-first approach.
- Basic computer proficiency and ability to learn new software quickly.
- Exceptional organizational skills and attention to detail.
- A proactive and positive attitude with a strong work ethic.
- Ability to work effectively both independently and as part of a team.
- Demonstrated potential for leadership and taking initiative.
- High school diploma or equivalent.
Preferred Qualifications
- Previous customer service experience in any field.
- Familiarity with medical office procedures (even through volunteer work or coursework).
- A genuine interest in healthcare and optometry.
- Ability to adapt to a fast-paced environment and manage multiple tasks.
Perks & Benefits
- Comprehensive health and dental benefits package.
- Paid time off and statutory holidays.
- Structured training and mentorship program tailored for beginners.
- Opportunities for professional development and continuing education.
- Supportive and collaborative team environment.
- Generous employee discounts on eyewear.
- Clear pathway for career advancement within the company.
- Modern and welcoming clinic environment.
How to Apply
Eager to kickstart your career as a Head Optometric Assistant with career.imfdirectgov? We can’t wait to hear from you! Please click on the application link below to submit your resume and a cover letter detailing why you are the perfect fit for this ‘Beginner Friendly’ leadership-track role. Tell us about your passion for patient care and your aspirations in optometry. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
