About Company
Safeguarding communities and fostering secure environments is at the heart of career.imfdirectgov’s mission. We are dedicated to delivering unparalleled security services, ensuring peace of mind for our clients and the public. For a Door Supervisor seeking a dynamic and responsible role, our organisation provides a supportive framework where professionalism, vigilance, and excellent customer service are not just valued, but actively cultivated. Join a team where your commitment to safety makes a tangible difference every single day, becoming an integral part of our commitment to maintaining order and security.
Job Description
Are you a dedicated and highly professional individual with a passion for ensuring safety and providing exceptional customer service? career.imfdirectgov is actively seeking a vigilant and experienced Door Supervisor to join our team for weekend shifts in Ilford, London. This crucial role places you at the forefront of maintaining a secure and welcoming environment, ensuring the well-being of patrons and staff alike.
As a Door Supervisor with career.imfdirectgov, you will be the face of security, responsible for managing access, deterring unwelcome behaviour, and responding effectively to any incidents that may arise. Weekend shifts often present unique challenges and a dynamic atmosphere, requiring a calm, authoritative, and approachable demeanour. You will be expected to enforce venue policies with tact and professionalism, perform searches when necessary, and provide clear directions and assistance to customers.
We are looking for someone who thrives in a fast-paced environment and possesses excellent communication and observational skills. Your ability to de-escalate potential conflicts peacefully and efficiently will be paramount. This role is more than just security; it’s about creating a positive first impression and ensuring everyone has a safe and enjoyable experience. You will work closely with venue management and other security personnel, contributing to a cohesive and effective security operation.
This is an outstanding opportunity for a Door Supervisor to become an integral part of a forward-thinking organisation that values its team members and invests in their professional development. If you are committed to upholding the highest standards of security and customer care, and are ready to take on the responsibilities of a vital weekend role, we encourage you to apply. Join career.imfdirectgov and help us continue to deliver excellence in security services across London.
Key Responsibilities
- Patrol and monitor premises to prevent theft, violence, or infractions of rules.
- Manage entrance and exit points, controlling access and egress of patrons.
- Verify age identification for entry, adhering strictly to licensing laws.
- Conduct thorough searches where permitted and required, ensuring compliance with regulations.
- Respond promptly and effectively to alarms, emergency situations, and disturbances.
- De-escalate conflicts and resolve disputes in a professional and calm manner.
- Provide clear directions and assistance to patrons, ensuring a welcoming environment.
- Maintain accurate incident reports and logs of daily activities.
- Collaborate with venue management, emergency services, and other security personnel.
- Adhere to all health and safety regulations, licensing conditions, and company policies.
Required Skills
- Valid SIA Door Supervisor License
- Excellent communication and interpersonal skills
- Proven ability to manage and de-escalate conflict effectively
- Strong observational and problem-solving abilities
- Proficiency in written and verbal English
- Ability to work effectively under pressure and in challenging environments
- First Aid at Work certification (or willingness to obtain)
Preferred Qualifications
- Previous experience working as a Door Supervisor in licensed premises or entertainment venues.
- Additional security-related qualifications (e.g., CCTV operator license).
- Experience in customer service roles.
- Knowledge of local licensing laws and regulations.
Perks & Benefits
- Competitive hourly rates and timely payments.
- Opportunities for professional development and advanced training.
- Supportive and collaborative team environment.
- Consistent weekend shift work.
- Employee assistance program.
- Uniform provided.
How to Apply
To embark on a rewarding career safeguarding our community, please click the application link below. We look forward to reviewing your credentials and welcoming you to our dedicated team.
