About Company
Are you ready to elevate your leadership in social care? At career.imfdirectgov, we champion excellence and innovation across our network of care homes, providing unparalleled support for our managers. We believe that exceptional care starts with exceptional leadership, fostering environments where residents thrive and staff feel valued. Join us, and you’ll find a collaborative culture dedicated to continuous improvement and person-centred care. We’re committed to investing in your professional development, empowering you to shape the future of care services in Herefordshire. Discover a truly rewarding career path where your vision and dedication directly impact lives daily.
Job Description
We are seeking an inspirational and highly experienced Care Home Manager to lead our dedicated team in Hereford. As the heart of our operations, you will be responsible for the overall management and strategic direction of our care home, ensuring the highest standards of person-centred care, operational excellence, and CQC compliance. This pivotal role requires a compassionate leader with a strong commitment to enhancing the lives of our residents, fostering a positive and nurturing environment for both residents and staff. You will drive quality improvements, manage budgets, lead and develop a diverse team of care professionals, and champion a culture of dignity, respect, and continuous learning. Your vision will directly influence the well-being and happiness of our residents, making every day meaningful. We are looking for someone who can combine strong commercial acumen with an unwavering dedication to clinical excellence and safeguarding. If you are passionate about making a tangible difference in the lives of vulnerable individuals and possess a proven track record in managing a successful care setting, we invite you to become a key part of our mission to deliver outstanding care.
Key Responsibilities
- Oversee the day-to-day operations of the care home, ensuring high-quality, person-centred care is delivered.
- Ensure full compliance with all CQC regulations, statutory requirements, and company policies, striving for 'Outstanding' ratings.
- Recruit, train, mentor, and supervise a multidisciplinary team, fostering a positive and supportive work environment.
- Manage the home's budget and financial performance, identifying opportunities for efficiency and growth.
- Develop and implement care plans that meet the individual needs and preferences of all residents.
- Promote and safeguard the welfare of all residents, upholding their rights, dignity, and independence.
- Liaise effectively with residents, their families, external health professionals, and community stakeholders.
- Implement quality assurance processes and conduct regular audits to maintain and improve care standards.
- Manage resident admissions, discharges, and occupancy levels in line with business objectives.
- Handle complaints and concerns professionally and promptly, ensuring appropriate resolution and learning outcomes.
- Lead and participate in regular team meetings, training sessions, and performance reviews.
Required Skills
- Proven experience as a Care Home Manager or Registered Manager (minimum 5 years).
- Comprehensive knowledge of CQC regulations and best practices in adult social care.
- Exceptional leadership, management, and team-building abilities.
- Strong communication and interpersonal skills, capable of engaging with diverse groups.
- Financial acumen and experience in budget management.
- Demonstrable commitment to continuous professional development and quality improvement.
- Ability to develop and implement effective care strategies.
- Proficiency in IT systems relevant to care management (e.g., care planning software).
Preferred Qualifications
- NVQ Level 5 Diploma in Leadership and Management for Health and Social Care (or equivalent).
- Registered Manager's Award.
- Experience in managing homes specializing in dementia care or complex needs.
- Previous experience with 'Good' or 'Outstanding' CQC inspection outcomes.
- Up-to-date knowledge of safeguarding adults at risk procedures.
- Clinical background or strong understanding of clinical care needs.
Perks & Benefits
- Competitive salary package with performance-related bonuses.
- Generous annual leave entitlement.
- Company pension scheme.
- Comprehensive induction and ongoing professional development opportunities.
- Supportive and collaborative work environment.
- Access to an employee assistance programme.
- Opportunity for career progression within a growing organisation.
- Free on-site parking.
How to Apply
Ready to lead with compassion and excellence? Please click on the application link below to submit your CV and a cover letter detailing your suitability for this pivotal role. We look forward to hearing from you!
