About Company
At career.imfdirectgov, we champion healthcare excellence, believing every patient deserves compassionate, efficient support. Our diverse team of professionals is dedicated to providing vital care and transport services across the region. We foster an environment of continuous learning, mutual respect, and profound community impact. Joining us as an Ambulance Care Assistant means becoming an integral part of a system that genuinely saves lives and offers comfort in critical moments. We invest in our people, offering robust training and clear pathways for career progression. If you’re passionate about making a tangible difference daily, eager to develop your skills, and thrive in a supportive yet challenging setting, career.imfdirectgov is where your dedication will be truly valued and celebrated.
Job Description
Are you a compassionate, resilient, and dedicated individual eager to make a tangible difference in people’s lives? career.imfdirectgov is seeking highly motivated Ambulance Care Assistants to join our dynamic team in Bolton, Manchester. This full-time role is crucial for providing essential support to paramedics and emergency medical technicians, ensuring patients receive the highest standard of non-emergency and emergency medical care during transport. As an Ambulance Care Assistant, you will be the compassionate face of our service, providing vital assistance, reassurance, and safe transportation for patients requiring medical attention, transfers between facilities, or assistance with mobility.
This isn’t just a job; it’s a calling to serve your community. You’ll be instrumental in patient safety and comfort, operating our state-of-the-art ambulance vehicles and equipment. We pride ourselves on a supportive team environment where every member plays a crucial role in our mission. You will receive comprehensive training to excel in this challenging yet profoundly rewarding career. If you possess an unwavering commitment to patient well-being, excellent communication skills, and the ability to remain calm and effective under pressure, we encourage you to apply. Join us and become a vital link in the chain of care, directly impacting lives every single day.
Key Responsibilities
- Safely transport patients to and from medical appointments, hospitals, and other healthcare facilities.
- Assist patients with mobility, including lifting, carrying, and securing them safely in the ambulance using appropriate equipment.
- Provide basic life support and administer first aid as required under the guidance of qualified personnel or within scope of practice.
- Monitor patients' conditions during transport, reporting any changes or concerns to the appropriate medical staff.
- Maintain cleanliness, operational readiness, and stock levels of ambulance vehicles and equipment.
- Complete accurate patient records, handover documentation, and incident reports as per protocols.
- Communicate effectively and empathetically with patients, their families, and healthcare professionals.
- Adhere strictly to all health and safety regulations, safeguarding policies, and company procedures.
- Work collaboratively as part of a crew, supporting colleagues and contributing to a positive team environment.
- Respond promptly and professionally to dispatch instructions and changing operational demands.
Required Skills
- Full UK driving licence (Category C1 preferred, or willingness to obtain)
- Excellent communication and interpersonal skills
- Ability to remain calm and effective in stressful situations
- Strong physical fitness and ability to lift and assist patients
- Proven commitment to patient care and well-being
- Basic IT literacy for record-keeping
- Demonstrable empathy and compassion
- Reliability and punctuality
Preferred Qualifications
- Previous experience in a care, healthcare assistant, or patient transport role
- First Aid at Work qualification or equivalent
- Knowledge of basic anatomy and physiology
- Experience working with diverse patient groups, including those with challenging behaviours or complex needs
- Advanced driving qualifications
Perks & Benefits
- Competitive salary and pension scheme
- Comprehensive paid training and ongoing professional development
- Generous annual leave allowance
- Access to employee assistance programs and wellness initiatives
- Opportunity for career progression within the healthcare sector
- Supportive and collaborative team environment
- Uniform provided
- The profound satisfaction of making a real difference every day
How to Apply
If you are ready to embark on a fulfilling career where your compassion and dedication truly matter, we invite you to apply. Please click on the application link below to submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to the career.imfdirectgov family.
