About Company
Is the quiet hum of a sleeping hotel your preferred rhythm? At career.imfdirectgov, we understand the vital role a dedicated Night Auditor plays in ensuring operational continuity and guest satisfaction when the city sleeps. We are a dynamic, hospitality-focused organization committed to fostering a supportive and professional atmosphere for our nocturnal team members. Joining us means becoming an indispensable part of a meticulously managed environment where your attention to detail and ability to resolve issues independently are highly valued. We believe in empowering our night crew, recognizing their unique contribution to our overall success.
Job Description
We are immediately seeking a vigilant and detail-oriented Night Auditor to join our dedicated team on the overnight shift in Ontario, California. This critical role is perfect for an individual who thrives in a quiet, independent work environment and possesses a strong commitment to accuracy and exceptional guest service. As the Night Auditor, you will be the primary point of contact for guests during the late-night and early-morning hours, ensuring their comfort and safety while efficiently managing all front desk operations. Beyond guest interactions, a significant part of your role involves meticulously auditing daily financial transactions, balancing accounts, and preparing reports for the following day’s operations. You will play a pivotal role in the seamless transition between business days, requiring a sharp eye for detail, problem-solving skills, and the ability to work autonomously. If you are dependable, possess excellent communication skills, and are ready to take on the responsibility of overseeing our property during the night, we encourage you to apply now and become an integral part of our successful team. This position offers an immediate start for the right candidate who is ready to embrace the unique challenges and rewards of the night shift.
Key Responsibilities
- Perform comprehensive audits of all daily financial transactions from various departments, including front office, food & beverage, and other revenue centers.
- Balance and reconcile all revenue-generating accounts, ensuring accuracy and preparing detailed reports for management.
- Handle all guest check-ins, check-outs, and reservations efficiently and professionally during the night shift.
- Address and resolve guest inquiries, concerns, and requests promptly and courteously, ensuring a positive guest experience.
- Process credit card authorizations, cash handling, and maintain accurate guest folios.
- Prepare and distribute daily reports, including management reports, occupancy statistics, and audit summaries.
- Monitor security cameras and conduct regular property walks to ensure guest safety and property security.
- Act as the manager on duty during overnight hours, handling emergencies and coordinating with relevant personnel as needed.
- Assist with light administrative duties and ensure the lobby and front desk area are clean and organized.
Required Skills
- Minimum 1 year of experience in a hotel front desk or auditing role.
- Proficiency with Property Management Systems (PMS) – prior experience with Opera, Fosse, or similar preferred.
- Exceptional attention to detail and strong mathematical aptitude.
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to work independently and exercise sound judgment in problem-solving.
- Strong organizational skills and ability to multitask in a fast-paced environment.
- Availability to work overnight shifts, including weekends and holidays.
Preferred Qualifications
- Associate’s or Bachelor’s degree in Hospitality Management or a related field.
- CPR and First Aid certification.
- Bilingual proficiency (English/Spanish preferred).
Perks & Benefits
- Competitive hourly wage with night shift differential.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Opportunities for professional development and career advancement.
- Employee discount programs on hotel stays.
- A supportive and respectful work environment.
How to Apply
Ready to make your mark as our next Night Auditor? Click the application link below to submit your resume and cover letter directly. We look forward to reviewing your qualifications and potentially welcoming you to our team!
