About Company
Becoming an integral part of career.imfdirectgov means stepping into a leading role in transportation logistics. We empower our team to drive operational excellence, ensuring seamless service delivery across Canada. For an Assistant Dispatcher seeking a challenging yet rewarding weekend position, this is an unparalleled opportunity to hone your organizational skills and impact critical daily operations. We champion a culture of meticulous planning, rapid response, and continuous improvement, making our company an ideal environment for those who thrive in a fast-paced, support-focused atmosphere. Join us and contribute to a legacy of reliability and efficiency.
Job Description
Are you a highly organized, proactive individual with a keen eye for detail and a passion for logistics? career.imfdirectgov is seeking an energetic and dedicated Assistant Dispatcher to join our Granby team for an immediate hire, specifically covering our critical weekend shifts. This is an exceptional opportunity for someone looking to contribute significantly to the smooth operation of our transportation network during peak periods. As an Assistant Dispatcher, you will be the backbone of our weekend operations, ensuring our fleet runs efficiently, drivers are supported, and deliveries meet their deadlines. You’ll work in a dynamic, fast-paced environment where your ability to communicate clearly, solve problems swiftly, and maintain composure under pressure will be key to your success. This role is more than just managing schedules; it’s about being a vital link in our supply chain, ensuring that goods move seamlessly from origin to destination, even when the rest of the world is winding down. If you’re ready to take on a crucial support role, grow your career in logistics, and be part of a team that values your dedication and precision, we encourage you to apply. We are looking for someone who thrives on challenge and takes pride in contributing to a system that keeps commerce moving. Your core duties will involve assisting lead dispatchers with daily scheduling and dispatching of drivers and vehicles for weekend routes, a task requiring meticulous planning and foresight. You will constantly monitor driver progress, track shipments, and provide real-time updates to clients and internal teams, acting as a crucial communication hub. Effective communication with drivers is paramount, as you’ll be addressing their queries, concerns, and providing necessary instructions to ensure smooth operations. Logging and recording all dispatch activities, incidents, and communication meticulously will be a daily routine, maintaining accurate operational data. Furthermore, you will be instrumental in helping resolve unforeseen issues such as breakdowns, delays, or emergencies, finding efficient solutions to minimize disruptions and keep our commitments. Maintaining accurate records of driver availability, hours of service, and vehicle maintenance schedules is another key aspect, alongside ensuring compliance with all transportation regulations and company policies. You will also support various administrative tasks related to dispatch operations as needed, and collaborate seamlessly with other departments to ensure a cohesive and efficient operational flow across the board.
Key Responsibilities
- Assist lead dispatchers with daily scheduling and dispatching of drivers and vehicles for weekend routes.
- Monitor driver progress, track shipments, and provide real-time updates to clients and internal teams.
- Communicate effectively with drivers, addressing their queries, concerns, and providing necessary instructions.
- Log and record all dispatch activities, incidents, and communication meticulously.
- Help resolve unforeseen issues such as breakdowns, delays, or emergencies, finding efficient solutions to minimize disruptions.
- Maintain accurate records of driver availability, hours of service, and vehicle maintenance schedules.
- Ensure compliance with transportation regulations and company policies.
- Support administrative tasks related to dispatch operations as needed.
- Collaborate with other departments to ensure seamless operational flow.
Required Skills
- Proven experience in a fast-paced administrative or operational support role (6 months minimum).
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills in English and French (bilingualism is highly valued).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and make sound decisions under pressure.
- Detail-oriented with a commitment to accuracy.
- Basic geographical knowledge and ability to read maps/GPS.
Preferred Qualifications
- Previous experience in transportation, logistics, or dispatching.
- Familiarity with dispatching software or transportation management systems (TMS).
- Knowledge of Quebec and Canadian transportation regulations.
- A post-secondary diploma in logistics, supply chain management, or a related field.
- Customer service experience.
Perks & Benefits
- Competitive weekend shift premium.
- Comprehensive health and dental benefits package.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.
- Supportive and collaborative team environment.
- Modern and ergonomic workspace.
- Free on-site parking.
How to Apply
Ready to steer your career in the right direction? We invite qualified candidates to apply directly through our dedicated application portal. Please click on the link below to submit your resume and cover letter. Ensure your application highlights your relevant experience and why you are the ideal candidate for this immediate weekend shift role. We thank all applicants for their interest, but only those selected for an interview will be contacted.
