About Company
Are you ready to elevate your career in hospitality? At career.imfdirectgov, we champion an environment where excellence in guest service and immaculate presentation are paramount. We’re seeking a dedicated Resort Housekeeping Supervisor to join our team in delivering unforgettable experiences. Our commitment extends beyond our guests; we invest in our employees, providing opportunities for professional growth and recognition within a supportive culture. If you thrive on leading a team to uphold the highest standards of cleanliness and operational efficiency, you’ll find your purpose with us. Discover a workplace where your meticulous eye and leadership truly make a difference every single day.
Job Description
Embark on a rewarding career journey with career.imfdirectgov as our next Resort Housekeeping Supervisor in scenic Oakman, Alabama. This pivotal full-time role offers an exciting opportunity to lead and inspire a dedicated team, ensuring our resort consistently maintains its reputation for pristine cleanliness, exceptional guest comfort, and impeccable service standards. As a Resort Housekeeping Supervisor, you will be at the forefront of guest satisfaction, overseeing the daily operations of our housekeeping department, from meticulous room inspections to efficient linen management. We are searching for an individual who possesses a keen eye for detail, a proactive problem-solving approach, and an unwavering commitment to fostering a positive and productive work environment. You will play a crucial role in training new team members, implementing best practices, and continuously seeking ways to enhance our housekeeping services to exceed guest expectations. This position is ideal for a hands-on leader who thrives in a fast-paced resort setting and is passionate about delivering a spotless and inviting atmosphere for every guest. Join us and contribute to creating memorable stays in one of Alabama’s charming locales, where your leadership will directly impact our resort’s success and guest delight.
Key Responsibilities
- Supervise and train housekeeping staff, including room attendants, public area attendants, and laundry personnel.
- Conduct daily inspections of guest rooms, public areas, and back-of-house areas to ensure compliance with the highest cleanliness and maintenance standards.
- Develop and manage staff schedules, assignments, and work performance to optimize productivity and guest satisfaction.
- Monitor inventory of cleaning supplies, linen, and guest amenities, initiating orders as needed to maintain adequate stock levels.
- Handle guest requests and complaints efficiently and professionally, ensuring swift resolution and follow-up.
- Implement and enforce all safety and sanitation policies and procedures, including proper handling of chemicals and equipment.
- Collaborate with the Front Office and Maintenance departments to coordinate room availability and maintenance needs.
- Perform administrative duties such as record-keeping, payroll preparation, and performance evaluations.
- Identify opportunities for process improvements and cost-saving initiatives within the housekeeping department.
- Ensure all resort standards and brand guidelines are consistently met or exceeded.
Required Skills
- Proven leadership and team management abilities.
- Exceptional attention to detail and organizational skills.
- Strong communication and interpersonal skills.
- Ability to train, motivate, and develop staff.
- Proficiency in problem-solving and decision-making.
- Knowledge of proper cleaning techniques, chemicals, and equipment.
- Basic computer literacy (e.g., Microsoft Office Suite, scheduling software).
- Ability to work flexible hours, including weekends and holidays.
- Physical stamina to stand, walk, lift, and bend for extended periods.
Preferred Qualifications
- Associate's degree in Hospitality Management or related field.
- Previous experience in a resort or high-volume hotel setting.
- Bilingual proficiency (e.g., Spanish).
- Certification in hospitality operations or housekeeping management.
- Familiarity with property management systems (PMS).
Perks & Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and career advancement.
- Employee discounts on resort services and stays.
- Paid time off and holiday pay.
- Supportive and collaborative work environment.
- Meal discounts during shifts.
- Health, dental, and vision insurance options.
- 401(k) retirement plan with company match.
- Life and disability insurance.
How to Apply
Ready to lead a team dedicated to excellence? We invite you to apply for the Resort Housekeeping Supervisor position. Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your qualifications and potentially welcoming you to our team!
